Delivery
Ordered goods are sent with Bring. We offer two different shipping methods:
- Home at the door
- Pick up at the nearest delivery point
Pick up at the nearest delivery point
A tracking package that is delivered to the nearest Bring delivery point or, in some cases, to your mailbox. You will receive a retrieval code by SMS and e-mail.
Price
- NOK 69 for orders below NOK 699
- Free for all orders over NOK 699
Normal delivery time: 1-4 working days from the package being sent from us.
High season/promotional periods: delivery time may be somewhat longer due to large order intake.
Home at the door
A tracking package that is delivered to your door. Before delivery, you will receive an SMS where you can confirm where you want Bring to deliver your package. If Bring does not receive a response before the driver has loaded the car, they will try to deliver the package to your home address.
Price:
- NOK 218 for orders below NOK 699
- NOK 149 for orders over NOK 699
Normal delivery time: 1-4 working days from the package being sent from us.
High season/promotional periods: delivery time may be somewhat longer due to large order intake.
We do not offer deliveries to Svalbard.
Return goods
Please note that many products we sell are classified as food and are therefore not covered by the right of withdrawal (for example vitamins and dietary supplements, etc.). We recommend that you contact customer service (kundeservice@sportsfood.no) to get the return approved before sending the products.
The products that are returned must be sent back to us within a reasonable time. The products must be unopened and unused. If the goods are damaged/destroyed, you may not get the full amount back.
Return address: Sportsfood AS, Nordbyveien 313, 1763 Halden
Right of withdrawal
When purchasing goods on sportsfood.no, we comply with the right of withdrawal in the Consumer Purchase Act, which gives you the right to cancel the purchase within 14 days.
Please note that many products we sell are classified as food and are therefore not covered by the right of withdrawal (for example vitamins and dietary supplements, etc.). We recommend that you contact kundeservice@sportsfood.no and we will find a solution so that you are satisfied.
If you regret the purchase, you pay the return shipping yourself.
Complaints
In the event of a complaint, we ask you to send us an e-mail with the order number, item and reason for the complaint. Also attach pictures. Send to kundeservice@sportsfood.no
We guarantee a shelf life of 50 days on all goods. When receiving goods with a shelf life of less than 50 days, you can advertise by sending an e-mail to kundeservice@sportsfood.no. Complaints must be submitted to customer service within a reasonable time (14 days after receipt). Please send a photo and other relevant information.
